PRIVACY POLICY

Effective Date: [01-10-2025]

1. PERSONAL INFORMATION WE COLLECT

We collect personal information that you provide directly to us, information from third-party sources, and data collected automatically when you use our website.

a) Information You Provide Directly

We may collect:

• Contact details – your full name, email address, phone number, billing and shipping addresses.
• Account data – username and password (if you create an account).
• Order and payment details – order history, payment confirmation, delivery address, and communication preferences.
• Affiliate data – affiliate profile information, social media links, payment and payout details (e.g., PayPal, bank account, or crypto wallet), and tax/VAT information if applicable.
• Communications – correspondence with us via email, chat, or contact forms.
• Feedback and reviews – testimonials, comments, or responses submitted to our site.
• Survey or marketing data – preferences, opinions, and demographic information shared through forms or campaigns.

Note: We do not store or have access to your complete payment card numbers; payments are securely processed by our payment providers (e.g., Shopify Payments, PayPal, Wise).

b) Information from Third-Party Sources

• Marketing partners and affiliates who refer users to our website.
• Social media platforms (Instagram, TikTok, Facebook, etc.) if you interact with our content.
• Publicly available databases for fraud prevention and compliance checks.
• Data analytics providers who help us measure performance and audience engagement.

c) Information Collected Automatically

• Device data: IP address, device type, operating system, browser type, screen resolution, and approximate location (city or country).
• Usage data: pages visited, time spent on site, referring URLs, click activity, and purchase behavior.
• Cookies and similar technologies:
  • Cookies – small text files stored on your browser for remembering preferences and session information.
  • Web beacons / pixels – small image files used to track email engagement or ad conversions.
  • Local storage (HTML5) – allows us to store data locally on your device to enhance functionality.

You can control or disable cookies in your browser settings. However, some features of the Website may not function properly if cookies are disabled.

2. HOW WE USE PERSONAL INFORMATION

a) Service Delivery

• To process orders and deliver purchased products.
• To manage accounts, process payments, and communicate order updates.
• To provide customer service and technical support.

b) Improve, Personalize, and Protect Our Services

• To understand your preferences and improve Website usability.
• To perform analytics, testing, and troubleshooting.
• To detect, prevent, and investigate fraud, unauthorized transactions, or policy violations.
• To ensure compliance with our Terms of Service and applicable laws.

c) Research & Development

We may use aggregated or anonymized data to improve our formulations, packaging, marketing strategies, and customer experience. This data is stripped of identifying details and cannot be linked to you personally.

d) Marketing and Advertising

• To send promotional messages, newsletters, and product updates (if you’ve opted in).
• To perform interest-based advertising on social media or third-party platforms using anonymized or aggregated data.
• To measure campaign performance and audience engagement.

You can opt out of marketing emails at any time using the “unsubscribe” link included in our emails.

e) Compliance and Protection

• Comply with EU laws, tax, and accounting obligations.
• Enforce our Terms of Service and protect intellectual property.
• Respond to lawful requests or subpoenas.
• Protect our rights, users, and business from fraudulent or harmful activity.

3. HOW WE SHARE PERSONAL INFORMATION

a) Service Providers

• Payment processing (Shopify Payments, Stripe, PayPal, Wise)
• Shipping and logistics providers
• Email delivery and marketing automation platforms
• Data analytics tools (e.g., Google Analytics)

b) Affiliates & Business Partners

We may share limited data with affiliates, joint marketing partners, or influencers for campaign management and commission tracking.

c) Legal & Compliance

We may disclose personal information where required by law, court order, or government authority, or to enforce our rights and defend against legal claims.

d) Business Transfers

If BNXN Industries MB undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the transaction, subject to applicable data protection laws.

4. DATA RETENTION

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

5. YOUR RIGHTS UNDER GDPR

• Access – Request access to the data we hold about you.
• Rectification – Request correction of inaccurate data.
• Erasure – Request deletion of your personal data (where legally possible).
• Restriction – Request limitation of processing under certain conditions.
• Portability – Request a copy of your data in a structured, machine-readable format.
• Objection – Object to processing for marketing or legitimate interest purposes.

To exercise your rights, contact us at ask@zubracore4.com.

6. DATA SECURITY

We implement encryption, access controls, and secure hosting to protect your data. While we maintain high standards of security, no system is completely immune from breaches.

7. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed outside of the EU. We ensure all transfers comply with GDPR requirements using appropriate safeguards.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The revised version will include a new “Effective Date.” We encourage you to review this page periodically for updates.

9. CONTACT INFORMATION

For any questions, requests, or concerns regarding your personal data, please contact us at:

ZubraCore4 | ZubraOfficial
Operated by BNXN Industries MB
Email: ask@zubracore4.com